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Baby clothes shoppers prefer Baby Mall Online - for a lot of good reasons!
1. All baby products and baby clothes on Baby Mall Online are NEW items - the prices are low, but rest assured, all products are brand new!
We never thought this would be something to be addressed, but we have had the occasional inquiry as to whether our infant clothing is new, from the clearance floor, or in some other way sub-standard. And all because our prices were low!
To settle the matter firmly, please let us repeat that ALL of our infant clothes and baby bath items are NEW and unused. They do not represent the leftovers of some manufacturing floor somewhere, and are not in any way sub-standard! Our prices seem low to some shoppers because the Web has typically been used only for high-dollar transactions. Our efficient order processing team allows us to offer the inexpensive basics, such as a baby bedding sets, that every baby needs and which have typically only been available in stores.
We are rare in being able to provide these types of cute infant clothes and gift items to you at great prices from the convenience of your own home, but we are still offering good, quality, NEW products to our customers.
2. Newborn and Infant clothes are normally in stock and ready for immediate shipment.
Baby Mall Online is able to maintain steady supply of over 300 baby clothes items! While some of our baby gift items and care products might be drop-shipped by a manufacturer, the vast majority of our infant clothing is shipped to you from our location in Poughkeepsie, NY where all styles, colors, and sizes are available in large quantities. We run out of things once in awhile, but it's really very rare!
Most importantly, the newborn baby clothes and baby onesies you like and purchase today are available for reorder later in larger sizes of the same styles! Because our newborn baby clothing is designed here, we are able to provide valuable insight to the design team based upon feedback from our customers. This helps us to provide you with baby booties and gift items and cute infant baby clothes that YOU want and can use.
3. Your credit card is charged for your infant boys / girls clothes when they ships, NOT when they are ordered!
We can't deliver your baby gift items and baby bibs to you the instant you order them, but we'll do our best to get as close to it as we can! When you place your order, our system puts a "hold" or a "pre-authorization" on your credit card for the amount of the charge, which will be released as available credit again if the charge is not confirmed as shipped. How long it takes for the release to happen if you cancel your order will depend on your credit card agency, but it's usually less than 7 days.
4. Baby gift items and infant clothes are available in clearly visible color options for each product.
All of our product images are taken by us. This helps reduce our overall costs, so we have more savings to pass on to you. It also allows us to present you with a clear idea of what you're considering while you're shopping!
Most of our discounted baby clothes come in various color and design choices, and each product shows the full range of available design options in the picture. Each picture can be clicked on to see a larger version of the newborn baby clothes and other products to give you a better idea of what you'll be ordering. We want it to be as clear as possible to our customers what they can expect when they're making their decisions.
5. Baby Mall Online has a fair and reasonable return policy with no restocking fees.
Some places will charge a small restocking fee for the return of items purchased online. There are no restocking fees at Baby Mall Online if you return your infant baby clothes or Sassy toys unused within 30 days.
6. We want to hear from you and we offer several ways for you to reach us!
Our customer service personnel are familiar with all of the items that we offer, and they are always here to help you. You can reach them by filling out the contact us form, sending an email to customercare@babymallonline.com, or calling 845-473-6780 Monday - Friday from 9 am - 6 pm.
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