Our goal is to provide you with the best of unique baby clothes, baby care products, soft baby clothes and other items. As a means of assistance, here are a few answers to some of our more frequently asked questions:

How do I find what I'm looking for?
How do I know if something is the right size?
What credit cards do you accept?
Is there another way to pay for my order?
What about paying sales tax?
How much is shipping?
Do you ship outside of the US?
Can I get my order sent faster?
How can I track my order?
What about cancellations or returns?
I encountered a problem on your site, what do I do?

Q: How do I find what I'm looking for?
A: We have tried to make our categories as descriptive as possible, but if you still can't find what you're looking for, please try our Search button, which is on the lower left of every page. If we do not seem to be offering something you were expecting us to have, please send a message to us using our Contact Us page.

Q: How do I know if something is the right size?
A: The BabyVision size chart shows each of our sizes and the corresponding ages, weights and heights. We have tried to provide as much information for you as possible, as we know that every baby is different and we want to help you find the best fit of soft baby clothes for your newborn.

Q: What credit cards do you accept?
A: Baby Mall Online is pleased to accept Visa, MasterCard, Discover, and American Express.

Q: Is there another way to pay for my order?
A: While we prefer the expediency of credit card transactions, we also accept orders that are printed from the Shopping Cart pages and mailed to us with a personal check or money order enclosed. Please note that this method may take up to four weeks before you receive your order.

Q: What about paying sales tax?
A: Baby Mall Online is based in New York and must collect sales tax on the cost of some of our baby care products. We are proud to include sales tax in the purchase price of all taxable items for NY residents. BabyVision will pay the 6 percent sales and use tax to the State, and there will be no additional charge to you.

Q: How much is shipping?
A: In our efforts to help provide our customers with the best value, BabyVision will absorb some of the actual shipping costs and has set a shipping rate of $3.99 + $0.50/item.

Q: Do you ship outside of the US?
A: Shipping outside of the US presents unique difficulties and expenses. While we appreciate the interest in our unique baby clothes, we must consider each case separately, so we ask you to please contact us with the specifics using the contact us page or 845-473-6780.

Q: Can I get my order sent faster?
A: We also offer rush delivery options by FedEx Priority Overnight, Standard Overnight and 2Day services. Please specify your rush delivery option at checkout in the "Add Comments About Your Order" box or e-mail us.

Q: How can I track my order?
A: We enter the tracking number for your order into the comments section when we process your order, and this should be reflected in the "shipped" email that you receive, but if you want to check on the status of your order, please visit contact us or call 845-473-6780.

Q: What about cancellations or returns?
A: BabyVision Store is committed to making sure our customers are completely satisfied with their purchase. We gladly offer a 30-Day Return Policy. Please see the specifics on our Shipping & Returns page.

Q: I encountered a problem on your site, what do I do?
A: If you have any questions regarding the functioning of the website or the shopping system, or if you encountered an error, please visit the contact us page .

If you have any other questions about our unique baby clothes, baby care products, and other soft baby clothes or about the use of our website, please feel free to contact us.